Color Bulb Wrong Shade of White/No Colors

I am using 3 out of my 4 Color bulbs and suddenly one bulb is the wrong color of white, and turns blank if set to any color. Other bulbs are fine…

I would give Support a call. You can also submit an app log and when contacting support, let them know the log ### for debugging. Something does not seem right here. They can help with troubleshooting up to replacement, which sounds like the direction this may go.

Here is the phone number:
Wyze Support by phone: (206) 339-9646 Available Monday - Friday 5 am - 6 pm PT and Saturday 8 am - 4 pm PT

Being that you posted this on the beta forum, support may not be able to help, but rather forward the issue to the engineers and devs if this is beta hardware or software. They will be able to make that determination.

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.