Hey Wyze. So I have 2 malfunctioning color bulbs.
One has no white and the closest it goes to it is to a aqua green. All the other colors are functional.
The other will not go white either nor will it brighten. The closes it goes to it is a dim yellow.
Just want to know what my recourse. Thanks for any feed back. Hope I posted in the right place.
This is a community forum. Wyze peruse these forums but it is best to reach out to them.
You can reach them by phone: (206) 339-9646 Available Monday - Friday 4 am - 8 pm PT and Saturday 8 am - 4 pm PT, or online: Wyze.com/support
If you have a log and Ticket number, please post it hear as well.
Thank you. Sorry
Trust me, not an issue. I posted something a while ago thinking I would hear from Wyze. Some other community members let me know as well. Paying it forward.
Once you have a ticket and you post your logs, place it hear so we can see about getting it escalated.