Charged for cam plus when I didn't activate it

Services & Integrations
1

I bought two V3’s recently which came with a trial of Cam Plus. I had this on my other cameras too.

Imagine my surprise when I see I was charged the other day $3.98 for Cam Plus. I haven’t even opened the second camera yet and the first one was simply plugged in to set it up. I have no emails confirming I activated the paid subscription.

Wyze has shut down their support email and I tried to submit a request and got stuck in auto answer hell.

How do I get this reversed and stopped?

2

I would give support a call. this would be the quickest and most effective manner to reach someone.

Wyze Support by phone: (206) 339-9646 Available Monday - Friday 5 am - 6 pm PT and Saturday 8 am - 4 pm PT

3

Thank you! 30 minutes of my life gone, but at least the subscription is cancelled.

Also got to submit another support ticket for the fact that most of my videos haven’t played in a month!