Just started having some problems with HMS settings not being saved and changing on their own. I have the “tunes” setting enabled for only one door. Today two others are active, which I didn’t change and when I change them to OFF they revert to ON. No one else has access to this so it is definitely something with the app.
Hub firmware: 4.32.4.295
App version: iOS 2.23.16
LOG: 272037
Update: Finally able to reboot hub and the problem seems to have been resolved, for now.
I’m not even seeing tune settings anymore in menu after having to reset entire system
WildBill - I have set up notifications to my Echo Dots around the house when front door is open. I did this thru routines on Alexa app. Any way, I am up to date on Firmware 4.32.4.295 IOS 2.23.23. I am experiencing a 4 to 5 min delay when I trip the sensor. What is causing that?
Do I need to reboot my hub and if so, how do I do that without loosing everything?
And yes it is 4 to 5 minutes after the sensor is opened. I am not sure how the communication between Alexa and my Wyze security system works. It has worked fine until today.
Not sure about the delay. I have some routines setup to do the same notification/announcement but they are setup to only run at night if a door opens unexpectedly. In the past, I haven’t seen any delays, the Alexa announcement occurs simultaneously with the door opening. It could be a network delay of some sort, but I doubt it is because of the hub. Do you have the sensors configured to send you notifications in the Wyze app? Are they also delayed?
I have a very fast Wifi, 500 over 500. Funny thing, it all went back to normal this afternoon. So I will have to watch it. I have it set so when the front door or back door opens, I get a notification on my Echo Dot as well as a notification on my iphone. We will see, very strange.
Thanks for the response.
Slowdowns are not uncommon with the Wyze stuff. Frequently it happens just as you’ve seen: slow for a while then back to normal. Sometimes days on end.
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