I’m trying to subscribe to Person Detection for $0. I have a valid CC on file. I get a message:
“Purchase failed, please make sure the credit card info is right and try again.”
I only want to make sure I can qualify it for $0, I might start to pay later, I don’t even know if I’m going to use it (I want to experiment some with the latest version). BUT, I can’t seem to get it added to my account.
Not sure, but I sent customer service an email and haven’t heard back. Yet I keep getting emails saying time is running out to add this service to my account for $0.
You shouldn’t have to include credit card info for the zero dollar selection. I apologize for being late here and hope this was resolved before now. If not, I’d recommend customer support. I don’t have the access needed to resolve this issue.