I am having trouble connecting my v2 to my network it keeps timing out with this voice prompt “can not find specified network name”. also if I have WiFi turned on on my phone app dose not work, I have a Samsung note 8
Hello @gsears12 sorry to hear about your connection issues, I have a suggestion for you and I’ll also link an article for you to take a look at but when it comes to my suggestion I recommend that you try moving the camera closer to the router and try the pairing process again.
Here’s the link to the troubleshooting article.
I’ll try the linked article, Can’t get any closer than the same room.
Okay then go ahead and try that link and let me know how it goes.
Here’s another troubleshooting link:
I’ve had this same issue, was able to resolve it by flashing and older version of the firmware (188.8.131.52). Once flashed, I was able to scan / find network / add to app. Once added it prompted to update the firmware.