I am having trouble connecting my v2 to my network it keeps timing out with this voice prompt “can not find specified network name”. also if I have WiFi turned on on my phone app dose not work, I have a Samsung note 8
Hello @gsears12 sorry to hear about your connection issues, I have a suggestion for you and I’ll also link an article for you to take a look at but when it comes to my suggestion I recommend that you try moving the camera closer to the router and try the pairing process again.
Here’s the link to the troubleshooting article.
https://support.wyzecam.com/hc/en-us/articles/360012903431-Connectivity-issues
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I’ll try the linked article, Can’t get any closer than the same room.
Okay then go ahead and try that link and let me know how it goes.
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Here’s another troubleshooting link:
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I’ve had this same issue, was able to resolve it by flashing and older version of the firmware (4.9.3.64). Once flashed, I was able to scan / find network / add to app. Once added it prompted to update the firmware.