I have sold the house with the camera system five months ago, haven use my account. Please do not want to continue with the account, I want to cancel.
Thankl you
If you still have access to the account, you can follow the directions outlined in this knowledge article:
This is a user forum. If you were wishing to get in contact with support, you can visit the contact page below for assistance.
https://support.wyze.com/hc/en-us
And one last note, I have removed the personal information you included in your post to protect your privacy since this is a public user forum.
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Tacking on to the original issue. Thanks @Omgitstony! However, what if the subscription is not listed under My Services? Also I think the KB you pointed is dated (I can’t find a new one either) - the new UI has different wordings/placements, etc.
Thanks!
Which subscription?
I would contact Support then for assistance.
The Home Monitoring subscription (as per the support article pointed to)
But yes, I contacted Support and they canceled it for me - thank you.
Fyi OP (@fcopsr77) contact support if you want to cancel Home Monitoring subscription as @Omgitstony also mentioned.
Thanks!
Edit: sorry I mistakenly read the title and content wrong - I was affixiated with the support article about Home Monitoring - my apologies.
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