Can’t deliver to that address

I have been trying to order some Wyze plugs on sale and every time I go to check out it says there is no delivery to that address and the plugs are removed from cart. I’m signed in and it flashes the page to pay but then gives that message about no delivery.

I even tried putting other things in cart and same thing happens. I should say I have order dozens of things from Wyze and never had this problem.

Anyone else having problems?

Sir, you don’t want Wyze plugs. They have a pattern of failing to remain online. Most of us that use a smart plug (most of us that comment here on the forum) don’t use Wyze plugs, we use someone else’s, though we do like other Wyze products.

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I have 14 of them working now. I have 4 that control 600watt room oil heaters. I have had only one in 2 years that failed to connect. Maybe I’m lucky though.

My complaint was with cam v3 that would lock up or go offline. I had 3 in remote areas that kept going offline and necessitated a trip to reset. Replacing with V4 cams fixed those problems though.

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@rold2ce, in case you haven’t already seen this other topic, you might want to take a look, particularly this post:

FWIW, I haven’t had any serious issues with Wyze Plugs or Plug Outdoors, and the Plugs I have are the originals (no Local Schedule capability). In fact, when I got my first Cam Pan v3, long before Wyze issued firmware updates to resolve the problem, it would frequently lose its Wi-Fi connection, and my only reasonable way to get it back online was to power-cycle it. I ended up doing this with a Wyze Plug, and it worked great. (I understand that @Sam_Bam is prepared to argue against this, but in my experience it was the ideal solution with what I had at the time.)

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Hi @rold2ce. You should be able to checkout now, at least for the Wyze Plugs. It is extremely low on inventory though.

Thank you @Crease for linking to the related thread. I wish the topic was way more fun than checkout issues.

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Posted in wrong area - tried to checkout today and still receiv this —

This is wild and painful. I’m so sorry. My test order is working.
Could you try this in incognito mode?

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I appreciate your jumping in on this and your response. It reminds me of The Language of Comfort.

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@WyzeVeronica, I’m also getting this address error when going to order a two pack of plugs. Nothing I have done changed this. Not sure what do to. Any further help is greatly appreciated!
Thanks!

I found out if you go to their website you can order - but it gives can’t deliver to that address if you try to order through the app.

Worked for me although I didn’t order a plug as I bought a V4 cam.

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I looked online, sadly plugs are out of stock right now. I was hoping if I could order plugs offline I could also apply my promotion credit I have.

I guess I’ll just wait until it’s restocked. Thanks for the tip though!

Hi @ttrostle. Our inventory was low yesterday (maybe 100 units) and it’s out as of this morning. Unfortunately, there is no ETA on incoming inventory. I’m sorry. We have a lot of eyes internally on this product and will make it available when the inventory is ready.

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No worries @WyzeVeronica. I did hop on the thread yesterday to view the same issue I was having but didn’t get a chance to try and order off the website. I knew I should have bought more plugs when I first purchased some a few months ago!

Thank for the update!!

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