Updated to latest firmware on 2 x V2 cams today, Jan 17 2024. Both said failed, but now I see there may be server issue causing this problem. But while troubleshooting, I tried to add a V2 and I don’t see it listed in the app. Both android and ios? So if I have to factory reset a V2, can it not …

We’ve seen this reported before, just not recently. No explanation why, but this has worked in the past. Two different things. Shutdown your phone, and start it back up. Open app and see if fixed. Log out, (don’t just close app, log out of your account), shutdown phone. Start phone, open app, lo…

There is a current service advisory, so it may just be that you need to wait until that clears and try again when everything is back up to normal.

Tried all these and no change. Even if i tap the + to add a device and type v2 in the search, I see 4 items, Wyze Pan Cam v2, Wyze Doorbell v2, Wyze Entry Sensor v2 and Wyze Motion Sensor v2 No Wyze Cam v2.

Yep me too @glugus2000 . I tried all of this and still nothing

Where may I view or subscribe to those service advisories?

V3 camera and my campan V2 both bricked after latest update.

This is the official page: [image] Service Status & Known Issues SERVICE STATUS UPDATE 1/17/24 8:50 AM PT - We are currently investigating an issue that has caused Live Stream and connection issues. We are sorry for the inconvenience and will update you with m... …

One of my V2s is back on line, but the one I reset before I knew about the server issue is now back at factory settings, and I’ve tried all the steps mentioned above but still am unable to add a V2 camera. It doesn’t show in the list when I tap + add device, camera, or if I search, under add device…

I have a V2 in the box still sealed. I went into my 2.48.1(381) Android Wyze app and I do NOT see a way to add a V2 camera either. I see “Wyze Cam” and “Wyze Cam Pan”, but NO “Wyze Cam v2”. Maybe this needs to go on “Fix-it Friday”?

I was able to add a (new in box) v2 cam yesterday because I wanted something to keep an eye on my 3d printer. Just select the first option, the generic “Wyze Cam” after you click the plus icon. Worked just fine except for the frequent disconnects and errors it’s throwing at my router.

Can no longer add Cam V2

Cameras

carverofchoice January 17, 2024, 6:23pm 8

This is the official page:

But they also usually post a new Thread in the News channel when one happens:

They also often post in other social media platforms (Discord, Reddit, etc).

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Can no longer add Cam V2

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