Can I remove/reset a Gateway

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1

I have a Gateway that was set up on my late husband’s account. Unfortunately, I deleted his account and now can’t connect the Gateway on my account…. According to support, I’m basically screwed.

Is there a way for me to reset the Gateway so I can connect it to my account??? I mean, there has to be, right?!? :woman_shrugging:t2:

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If you’re talking about the wireless camera gateway, the answer is no. Wyze implemented that as a “security feature.”

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3

Unfortunately, it’s locked to the original account holder:

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