Cameras showing as offline in the app but the video stream works, just nothing else?

[Newshound]

@WyzeBaohua says this should be fixed in the v2.28 release of the app:

No one can help me camera offline but it's not

Thank you so much for DM me. We are in progress solving this issue and we have identified the root cause. The plan is to solve it in the app v2.28 release. Thank you very much.