I had 6 of my 13 cameras do this since the early December 2021 firmware update. Was able to fix 4 of the 6 by deleting from the app, then re-adding as new devices.
Fifth one just won’t even see the QR code, so I am leaving that one unplugged for now. Sixth one, I did the delete and re-add, but it still shows offline in the app, but live streaming still works.
It’s mounted way up high with the wiring going into the side of my house. It is minus-40 celisus here today so I cannot climb into top of my garage to de-wire the camera to bring inside for troubleshooting.
Guess I’m trying to make sense why 4 were so easy to fix with the delete and re-add method; one completely toasted and won’t see QR code, and this one that will live stream but shows offline in the app. Something I may be overthinking here?
That old support article about V2s may not be relevant here, but it was good to try nonetheless.
There is a current problem that may be related to the servers, so deleting and re-adding might have cleared it. Or it might not have. With servers, anything is possible.
Wyze has asked for logs on cameras exhibiting this issue. Please post a log number in this other thread:
Also if it warms up over the weekend to say, minus-20 or so, I may go back out, plug in that “fifth” camera and try to setup again and see if it will physically see the QR code this time. I can’t remove it to bring in as I screwed the v3 base into my garden wooden “arbor” entry to the backyard, and the screw is so cold that I stripped it trying to unscrew it from the wood. The “sixth” camera (connected, but offline in the app) is the one I really need to resolve. Thx for help so far. :slight smile: