Camera stops recording movement at 18 seconds

Camera stops recording movement at approximately 18 seconds.

It’s a cam pan wired camera. I pay for a premium subscription.

I restarted and reset the camera to no avail.

Any guidance would be appreciated.

I already did this: You may need to adjust the detection zone, detection settings, etc to keep motion “alive” for the camera to get longer Camplus event videos.

I have a sample video to share if needed. The person is still walking and the camera stops recording.