I have shared three of my cameras with my daughter on her Wyze account. But she can not view any of the cameras. It says “failed to connect. Error code 10005.
her phone does show the activities that were recorded, like ‘vehicle detected” but she can’t see the live view on any of them
tried logging out and back on and went through all the app permissions but it still won’t allow her to view the cameras.
any suggestions?
Are you able to view them using your login on whatever network she’s trying from (I’m not sure if you’re in the same location and using the same wifi etc). It could be your router blocking them from getting outside of your network, or it could be something on her network or device blocking it. Some ISP supplied routers can interfere if they have their built in malware protection enabled (which is often riddled with false positives).
Thank you