Camera record event anymore?

Cameras
,
1

I have an old account, back when wyze wasn’t charging. My camera don’t record short clips anymore and I can’t sort by person anymore. It just show me a pic of a motion, which shows nothing of value. What’s going on?

2

Need some more information:

  • Which Camera Models are you speaking of
  • Do you subscribe to Cam Plus, Cam Unlimited, or Cam Unlimited Pro
  • What Android App Version are you using

Without Cam Plus, Cam Unlimited, Cam Unlimited Pro, and in some cases Cam Lite (If you had it in the past), you will only get still pictures. You will only get an image and then if you have an SD Card, you can jump to the SD Card to see the actual event.

This has been like this for some time now.

Welcome to the forum @Europa

3

I don’t know. There have been so many changes it’s hard to follow. All I know is.. the deal was I get short recordings and event alerts for free, no sub required, back when I started with wyze, idk 8 years ago? And now I don’t.

4

Looks like you’ve lost Cam Lite. As @spamoni asked, what cameras do you have? If anything newer than V3 it won’t work. If you lost the ability on older cameras, go into Wyze’s web site and log in into your account and there you can select your cameras again. If you have bought new cameras, they won’t work with Cam Lite.

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5

Wyze changed course, basically going to just a cheap disposable camera that requires a subscription.

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6

Is it possible to buy new Cam v3s and still add those to a Cam Plus Lite subscription? That’s my understanding for existing subscribers, at least based on what I’ve read here, but I’ve never had Cam v3 or Cam Plus Lite; my oldest is a Cam Pan v3.

Welcome to the Forum, @Europa! :wave:

7

Yes it is, when I said “new” I meant newer model.

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8

Thanks for the clarification. I just wanted to make sure I understood. :+1:

9

Looks like the OP joined the forum in March 2022. Is it possible the OP might even be referring to how Wyze worked before Cam Plus and Cam Plus Lite were introduced?

10

You think he just realized that there are no event recordings without subscription? :thinking:

11

That is what I am trying to rule out. A couple of years ago I gave my daughter v3 and suggested she sign up for Cam Plus Lite back then. She has the v3 in her apartment but I don’t think she has checked the App for a long time.

12

I guess stranger things have happened :laughing:

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