Camera not opening on phone for QR Code scanning

[StopICU33]

@cliff413 Welcome to the community! Take a look at the QR code and make sure the code is not partially hidden. You may have to adjust the screen up slightly. Please see the following post below for an example and let us know if this helps.

Camera and Phone code bar not working

I posted this in another thread, but two places make it easier to find: I had issue scanning QR Code and replacement cams had same result. I had taken a couple of screenshots of the QR Codes generated. Kenneth Rankin/Wyze Support spotted the issue as soon as I sent him the screen shots. The QR Code “window” can slide up/down and the lower part of the QR Code was cut-off, causing the problem. Notice in the screenshot, the QR Code does not have the full square in the lower left as it should. Afte…

Wyze Support Link Below
Camera does not scan the QR code