Every so oftenwhen I’m viewing footage it glitches turns green and pinkthen goes back to normal and it’s not just one camera. I have a screen shot but some reason wonyt let me upload. Any ideas? Here’s a link https://photos.app.goo.gl/D6TExJ9Cy7dNJ6Ms5
Welcome to the forums!
Is that only in group view? If you click into the individual camera, does it still show those colors? Just recently there was a poster that shared this image, but has not responded to questions about it. What device are you using and app version? Thanks in advance!
I’ll tag in the @moderators because since you are a new user, you can’t post images yet. The mods will be able to up your trust level so that it’s easier for you to post images.
@paulanthony9877 I’ve bumped up your forum trust level, so you can post a screenshot now.
@Omgitstony, thanks for the heads up.
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It does when viewing individually as well and on both cam pan and v2 cam so it’s not isolated to a specific cam
App v2.10.74
I’d say all we can do from a forum standpoint is recommend camera reset, app force close and restart,
I’d say your next step is to contact support and create a ticket because this may be a hardware issue and they’d be able to help with that through more troubleshooting up to the possible replacement.
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