Camera did not resume recording of moving person

Camera recorded 12 seconds of person coming to my door. Camera did not resume recording so I did not see the person leave, enter my house, or where he went. Why did his motions not trigger more recorded events?

Because that’s all you get with the free service. 12 seconds followed by a forced 5 minute waiting period during which the camera will not record anything to the “cloud”. If you have an SD card installed you can see additional video there (View Playback instead of Events).


Welcome @taylor.marlene5!
I will also add on that if you’d like motion recordings longer then 12 seconds without the use of an SD card and person detection Cam Plus is required.
More information on Cam Plus here:

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