Make sure your router is set to 20mhz on the 2.4ghz band, not 20/40, 40, or auto.
Also ensure the wireless mode is set to N/AX on that band, I would avoid auto or AX only.
Make sure your router is set to 20mhz on the 2.4ghz band, not 20/40, 40, or auto.
Also ensure the wireless mode is set to N/AX on that band, I would avoid auto or AX only.
Excellent! Weâre getting somewhere.
Now please explain⌠when you said this:
What exactly did you mean by ârouter resetâ and why did you do a a router reset? Were you having some sort of problem that required a reset or did your provider force an unsolicited reset?
My router is using 5G not fibre. In any case occasionally my TV wonât stream to full capacity so I learned in this case to reboot my router.. maybe once a month. Then the wyze cameras sometmes do not re connect .. maybe they forget IP or whatever, thats when I have this problem. Iâve had it before with same router, ssid etc and always managed in haphazard way to get them working but thus time I couldnât get them to work. Glad its sorted now. Your trick with the mobile Hotspot gave me a way to test so , thanks for that.
No problem. Iâm glad to help. Would you by chance be using a Rain 5G router?
I have a 5G gateway at my cottage and the speed/signal fluctuates tremendously. Itâs just the nature of the beast. Itâs not that Wyze cameras forget their IP addresses but when the signal and upload speed drops below normal threshold, cameras canât authenticate with Wyze servers hence constant disconnects.
If user is using a Rain 5G router, their service is being throttled regardless of what their provider claims (itâs fairly easy to test/prove). Itâs been well-documented. And that is a severe problem when you upgrade your cams to 2K or 4K and start live streaming along with entertainment streaming. The throttling and data caps by that provider are pretty harsh, even with their advertised âunlimitedâ service, as are the locality laws concerning use of cams. Even VPN/proxy is affected so users canât circumvent. Most affected eventually give up and simply switch providers.
Yes I realise that fluctuation but whatever the situation, my problem was that after a power cycle the v4 cameras sometimes do not reconnect and could not see or accept the SSID . (I have found out how to overcome this now)
Yes indeed! A Rain 5G router.
![]()
Youâre going to get more frustrated as you add more cams or upgrade to better quality cams with your current service and router. You should also check to see if what the routerâs connection limit is. If the limit is small and handled via DHCP range and you are at the limit, you may be able to expand the range through the routerâs admin tool. I wouldnât be surprised though if the limit is hardcoded in firmware.
Topics such as yours remind me to be appreciative for mesh WiFi tied to inexpensive true unlimited multiple fiber feeds to my house. ![]()
Can you stretch your fiber over to my house ? We may get some in my area in about 5 years.
While that router/service may throttle you and interfere with the feed itself sometimes, that should not have anything to do with whether the cam can see the wifi network or not, thatâs totally independent of the internet service coming into the router.
I just have to report back that unfortunately this method of using a mobile Hotspot to test and to set up a duplicate SSID and password on 2.5GHz and then switch back to my routers guest 2.4GHz connection will not work today. Im tired of this ridiculous re-connection issue. I will never buy another Wyze product and will be getting rid of my v4 cameras and Plus subscription . It is crazy that in 2025 that a user should have to struggle with such inconvenience and reliability issues.
Why are you resetting your cam(s) multiple times? Inability to live stream?
Did you check to see what your routersâ maximum number of devices/connections is and how many total devices you have that access your router?
I donât know how to find this out. This Wyze kit is a heap of %:&%. Iâve bought 3 cameras iver 3 years. 1x V3 and then 2x V4s. The old V3 connects, and has stayed connected through all this but the V4s are unable to see the SSID, Time to cut my losses. But I will say that I will put off anyone who asks me about Wyze. Too late for me to get a return. Iâve spent houes today trying to find a reliable solution, but cant invest any more. Thanks for trying to help. If Wyze had real support eg over WhatsApp I might gave gotten somewhere. Its problem living in the tip of Africa, many time zones away. Oh well, Tapo here I come ![]()
Iâm sorry to see you go, but I understand. Just my personal thoughts if I lived in your location⌠I would try to get Rain tech support out to diagnose 1st and if they canât find a solution, try temporarily setting your Cam v4 on a friendâs non-Rain network. If that doesnât work, buy local so you have face-to-face recourse and support. If you have an Orms retail store near you, you can pick up Eufy cams and get direct support from their store if problems arise.
Thanks. First Rain is 100% useless at support, literally take it or leave it.. but it works very well for me for broadband access where I live, where only wireless is possible. I may try another broadband provider though (Wibernet) with a different router. (Hopefully better tech support).
Why are you getting angry at/blaming Wyze for your ISPâs equipment issues?
Did you try any of the suggestions I made for changing some settings in the router - which if they are the issue, will be necessary with any cam brand - or do you plan to just keep buying and throwing stuff away?
No comment.
Iâm so chuffed I mothballed the V4s, and bought Tapo, same price, so easy to set up, so much more capable without any subscription. Just to close this topic. Sometimes a loss is a gain overall. Im still grateful for all the positive, supportive prior inputs.
@Zozo. I am afraid he was so upset, he has stopped checking in. So, primarily this idea is for him. But it will work other places too. Just consider this to help. Iâm the most contingency/backup paranoid person here. I always want a back up. I will always put twice the work in to prepare to have an alternative way to do something. Thatâs what motivates this.
Regardless of your ISP, âyou have a routerâ Usually supplied by the ISP. In some cases, its âfixedâ so you canât change its SSID and passphrase. THATâs where this helps. I call the ISP cable modem âAâ and I call their supplied router âBâ.
Get yourself an additional router. I donât care if itâs one router or a mesh router system. It should be at least the same speed/WiFi rating as the âBâ, You know, WiFi 6 or 6e, maybe WiFi 7. If you donât know, we encourage you get WiFi 6e, for future proofing. We call it âCâ. This might be where you find a router that you can separate 2.4 and 5 if thatâs your preference.
Regardless if âBââs SSID or password can be changed, - we donât care. Because we are going to use it as a pass through. We are simply going to plug our âCâ wired/Ethernet into one of âBââs ports. (Yes, I assume that âBâ has wired ports.)
So, first, setup âAâ, and wait 2+ minutes for it to boot. Plug in and turn on âBâ. Once its up, - just for a test, plug your computer into one of its ports and see if your Internet connection works. Or, connect to its WiFi, maybe with laptop, iPad, phone, just to see if it works. Does? Go, now, disconnect from it.
Get âCâ out and setup the first/main/only router âCâ and set the SSID and password to something you like, something different than âBâ. You donât need special characters or blanks. You are not running the Secure WIFI network at the Pentagon, so just make it random that its not easy to guess. Write it down and tape it to your router.
Now, everything in the home, the IoT, the Smart home stuff, the tablets, computers, TV, stuff, we are going to connect to âCâ. Divide it up if you wish. Leave 2.4 & 5 as one SSD, or separate them, or create that guess or IoT network. I donât care, it does not matter. You used âAâ and âBâ just to get âCâ up and running on the Internet. You use âCâ for your toys.
Now, if you want to restart Aâ and/or âBâ you can. We donât care. Many times, you can reboot them without messing with âCâ. But 99% of the time, even if you reboot âCâ, after âAâ and âBâ, - âCâ is going to come back up no matter. Just donât go messing with any of your âconnected toysâ while âCâ is rebooting. BUT, if you have a problem, just power/take power away from that toy so it will get a fresh reconnection when it boots back up.
In the discussion above, there was a brief concern that the Rain router might have a connection limit. Using this technique, the Rain router only sees 1 connection - the âCâ router. So even all the toys connected to âCâ are not using any more bandwidth than if they were each connected to the Rain router.
Another reason we do this, IF thereâs an issue, with the ISPâs cable modem/router combo, or the ISP âBâ router, we can simply swap it out, reconnecting âBâ to âCâ and we donât have to reconfigure any of our âCâ connected toys.
And go back to the beginning of this, IF that router is one of those (like Spectrum is issuing out) has a SSID and passphrase that you canât get inside to change, - using our own âCâ with its different (we selected) SSID and password IS NOT IMPACTED if the âBâ is swapped out or fails and is swapped out.
This works, even if you donât like it. Can save some work, when you are desperate to get back on the Internet. And it seems that when we get knocked off the Internet, we are desperate to get back on the Internet and will do anything. It always happens at the worse time, ya know? So, this sort of help prevent having to do lots of work later. And you donât have to do all this at once, you can get âCâ and transition from âBâ to âCâ slowly.
If you get a new 6e or 7 WiFi system, good, you are future proofing your home network. If you cheap out and right now, just get a WiFi 6 or even WiFi 5, you will notice a little sluggish, BUT, later if you upgrade to a WiFi 6 or 6e, or WiFi 7, your upgrade is going to be easy. All you have to do is, shutdown your old âCâ, and when you setup the new âCâ use again both the same SSID and password you were using on old 'âCâ. Because when you do, all your connected toys will rejoin the âCâ. Maybe/might have to power down a couple and start them back up. But so easy, its too easy.
I leave you with one fun thought. I have two ISPs. One is my backup. It has its own âBâ, (luckily I can configure it). I really donât need to create a âCâ for it, but I did. You will love this. I added one of my Wyze routers to âBâ. And for a SSID for the Wyze, I named it. âPolice Surveillance Van #3â. This should give my neighbors something to think about.