Is it just me or is this currently happening to others. When i go to my cam subscription on the app i am no longer able to see all the cameras that are linked. Also when i go to the web to unlink the cameras nothing happens when i click on it. A few days ago i was able to click on the box next to the camera and it would say successful, but when i go back in to check the camera is still link. Now i can’t when do that. Wyze services has yet to find a solution. I feel the level of issues this company has is more than any other. Kinda disappointing.

[image] Why Can’t I switch cameras from CamPlus to CamPlus Lite? Services & Integrations @WyzeJasonJ Per the info on other threads (“we eliminated the need to assign licenses to cameras if you have the Unlimited plan, that’s all done for you in the backend now”), this change was made by the Wyze developers on purpose, apparently assuming that anyone who buys CamPlus Unlimited would want it automatically applied to all their cameras. Which is not true of everyone, as we here can attest. So I doubt that providing a log will help. But per your request on the Fix-It-Friday thread, I …

Are you using Cam Plus Lite, Cam Plus, or Cam Plus Unlimited? I have Cam Plus Lite and ALL of my V2 and V3 cameras got “unregistered” (by WYZE or some failed software, maybe?) on 4/13.

[image] jjr: I have Cam Plus Lite Do you have any other CamPlus subscriptions? Many of the issues seem to be related to Wyze “improving” the user experience by automatically moving all cameras to CamPlus Unlimited, if you have a subscription.

No, the only subscription I have is to Cam Plus lite. And it is active according to the app.

I purchased the two camera plan for both of my V2’s. But the plan will only allowing one to attach. I have called wyze support twice with them saying “we will email you and get the bottom of it”. Nothing has happened. I also just read an article in the wall street journal about how bad wyze’s customer service is via phone and chat. I’m guessing this is why its not fixed. Ugh…

Hi, tink406, I reply to your other thread, hope I can help to fix the issue for you. Let me know.

I cant submit a log, but here is the error. It happens on both the app and computer when i try and add the second camera onto cam plus. [IMG_1353] [IMG_1352]

Cam plus subscription not working

Services & Integrations

WildBill April 14, 2024, 3:42pm 2

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Camera stuck on unsubscribed Cam Plus Services & Integrations cam-plus , cam-plus-lite	8	462	February 27, 2023
Good grief. Now what? No cams or devices listed under Cam Plus subscription and no way to add them. Screenshot included Cameras android , cam-v3	8	750	April 3, 2024
What happened to manage cameras in services, what is cam unlimited, support from Wyze is bad Services & Integrations cam-plus	15	1205	May 13, 2024
Can’t apply CamPlus Lite to cams that had it before? Wyze App iphone-ipad	3	277	April 21, 2024
Unable to add new Wyze Cam Pan v2 to existing Unlimited Cam Plus subscription Cameras cam-plus , cam-pan-v2	15	945	April 27, 2023

Cam plus subscription not working

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