Cam plus plan no longer alowing motion recording

[Antonius]

It says your order is confirmed, I have an email from WYZE that said the same thing when I purchased the unlimited plan. The plan was activated in less than 5 minutes after I got the email. I would be talking to Customer service and see if they activated your plan. Maybe someone fell a sleep at the switch (again). There are other post on the forum that have described the same issue you are having.

Cam Plus Unlimited not showing in Services on App

Cam Plus Unlimited not showing in services on App. I’ve had problems with this service appearing in my app from the first day. It was fixed one time on the backend, and it appeared but now it has disappeared again. I have called customer service 2 times, and no help. The last time they said they would work on it on the backend, and I would receive an email. I got an email 2:11am telling me to do the same generic troubleshooting. Is there something the user can do to fix this problem as I thoug…