Cam plus lite no option in android app

[lmester]

Just got an email telling me to turn on cam plus or cam plus lite. I have cam plus lite. I verified this by logging into my wise account on the internet. There is no option in the Android app to turn it on. The only option I have is to purchase cam plus under services. I have app version 2.28.1.109 and the latest firmware on all cameras,

Below is my android screen:

The wyze email showed this screenshot:

Forum won’t allow me to post a second image (trying in a seperate message)

Any idea why this is missing from my app?

[lmester]

Now the screenshot from the Wise email:

[EliteEmpress]

Have you tried logging out of the app and logging back in? Also I might suggest and uninstall of the app and a fresh reinstall.

[lmester]

I found the problem. The screen shot shown does not match my Wyze app. Cam plus lite is actually under Account > Services > then scroll the upper menu to the left or right to show Cam Plus Lite.

[WildBill]

Yes, the app changed with the last update.