Hi, I’m a new user of Wyze . I’m based in the U.K… I want to purchase cam plus for my cameras after 2 week free trial but when I go to purchase cam plus the options are Canada or America and purchase is in US $ So, is cam plus available in the U.K.? If so, when purchasing, where do I access purc…

I don’t think it’s available much outside the U.S. I’ve seen posts from Canadians and others asking when various products will be available but Wyze just replies they are considering it.

Ok cheers Bill, That’s what I thought …

Welcome @Duthiegeorgeymail ! [image] Can I subscribe to Cam Plus outside of the US? Yes, you can subscribe to Cam Plus from anywhere. Cam Plus is not a geo-locked feature. You can sign up for Cam Plus and use it while outside the US, but you must have a US or Canadian billing add... …

So, if I stay in the U.K. and want to monitor the property in the U.K. I cannot use cam plus ? Yes or no please ? I’ve payed the subscription but by what your saying, it will not work because I don’t own a property in the US

If you paid the subscription and you were able to redeem the licenses in your account, you will be able to use it. The whole thing is badly designed. Not sure that you won’t have performance issues with it. Wyze support: Cam Plus is not a geo-locked feature. You can sign up for Cam Plus and …

Even if CamPlus is geo-locked, you can use a VPN service to access your camera feed.

Ok, cheers for your comments …

Not sure how a VPN solves the OP’s problem of not having a US billing address? Besides, with a VPN all access is non-local meaning that all live video, etc. is accessed via an internet connection that runs to the US and back to the UK which could be fraught with problems.

Easy, the VPN service allows a user to set the user’s “location”. So if I were in the UK and use, for example, NordVPN, I can connect to a NordVPN host in the US. That masks my actual location and makes me appear to be in the US. Look it up, this is how, for example, Netflix users are able to view…

Still doesn’t solve the problem. OP is accessing cameras in the UK which involves a round trip to the US and back. Still doesn’t fix the billing address problem. By the way, I do understand how VPNs work.

Cam plus in the UK

Services & Integrations

Brlepage July 31, 2021, 11:34am 4

Welcome @Duthiegeorgeymail!

You might also want to take a look at this Wishlist item:

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Cam plus in the UK

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