I called Wyze support on Tuesday. A factory reset was done, the camera setup again. I have Cam Plus.
My account setup proper. The camera setup proper.
The camera still has the same issue. It shows the whole courtyard. Video starts showing people in the middle of the courtyard, not at the back gate or walking all the way thru to their place nor starting from their place and walking all the way to the back gate. My video times are short 12 sec, 18 sec, 22 secs etc.
I should have up to 6 minutes of video yet never ever get even close. I have had people in the swimming pool who are cut off while moving about. Just random start times and ending showing people in mid stride…
You can go here to see yours and the times. Wyze Web Events
There was a gap from 5:57pm pacific to 6:43pm as well and I know there was activity as I saw people live. My neighbor next door walking towards the door, others walking thru the courtyard yet none recording and showing up in Events.
One poor guy among many posting here has about 15 cameras acting as he says ‘funky’… 15 headaches! Another has 25
This has to be at Wyze end.