4 cam pans have been working for years. There have been no changes to cameras or to network or to overall number of devices. A day or two after firmware upgrade, the 4 cam pans were “device offline error code 90.” I powered them off and on; nothing. I did factory reset. They connected, but as s…

4.10.9.1574 seems to have fixed the issue. :slight_smile:

You probably aren’t then. If you didn’t switch it, it probably isn’t on. Have you contacted support and started a ticket?

Yes, they had me run some app to determine connectivity, but all they came up with is the number of devices on the network may be too high. I’ve had the exact same number of devices on my network for years, and the cameras never had any issues. No other devices on my network have any issues. Noth…

Please post the ticket number that Wyze Support gave you.

Even though this happened after a firmware update, it’s worth taking a look at your router. New fixes and features are added to firmware updates, so it could just be too much and your router could have been just barely working before. Is your router from your isp? What’s your upload/download spee…

The router is from the isp. About 5 years old. At router: download 942 mbps, upload 937 mbps. At device furthest from router: download 135 mbps, upload 208 mbps. I have 4 other cameras from a different manufacturer none of which have any issues at all. I have had router and all cameras on indiv…

All prior firmware downloads were removed from the Firmware Release Notes page due to the new security updates: Due to the security improvement on this firmware, you will need to go through the setup process for your camera if you go back to firmware 4.9.8.1002 or below. Because of this, we are re…

Well, isn’t that special. So now there is no way to fix broken firmware. Now it is even more important to prevent automatic updates, unless you really want bricked equipment.

[image] SlabSlayer: if you go back to firmware 4.9.8.1002 [image] SlabSlayer: we are removing those firmware files from this page :question::thinking::man_shrugging::crazy_face::question: It certainly does create a contradictory dilemma feedback loop doesn’t it! Fortunately, there ar…

[image] SlabSlayer: Fortunately, there are muted whispers of users who previously squirreled away a reserve copy for safe keeping. :shushing_face: I had to operate on back level firmware for years due to a problem they introduced with motion based event capture on the cam pans. Seems to me I …

Cam Pans suddenly won't stay connected

Cameras

WildBill October 17, 2022, 4:13pm 11

You should be able to downgrade firmware, but it is a manual process requiring an SD card and downloaded firmware.

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Cam Pans suddenly won't stay connected

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