I have cam pan V2
It doesn’t reset it self, only continues red light on
1- I reset from reset button, not worked
2- I added a SD card with recovering bin file, not worked
If you are trying to Flash the Firmware from the .bin file you placed on the SD, be sure to do the Factory Reset with no card in it. Hold down on the Reset button for 10s.
Only use a blank 32GB SD Card that is freshly FAT32 formatted. Anything bigger will be ExFAT formatted and the cams don’t like those for flashing.
Be sure you downloaded and extracted the correct .zip and .bin file for your model and that you have not renamed it improperly or added an additional file extension that isn’t required.
When you flash, make sure the setup button is pressed while plugging it in and you hold it there until it gives you the proper light signature.
I did formatted the 32gb to FAT32 and i have copied the bin file by its default name in the SD card
Inserted the SD card and kept pressing the reset button and powered up the camera - first purple light then after 20 sec turn into red with no action
Not sure where the problem is.
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What is the name of the .zip file you downloaded and the name of the .bin?
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Be sure to do a full factory reset without an SD, and then unplug the cam, prior to inserting the SD for Flash
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When you get the purple light, let go of the setup button.
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Always format the card and copy the .bin to the root prior to every flash. The cam will write files to the SD during startup.
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Some cards are not good for flashing. I have found a couple brands with formats that just don’t work well. Try another brand card.
Dear, answers are below in bold
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What is the name of the .zip file you downloaded and the name of the .bin? recovery_wcpv2.bin
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Be sure to do a full factory reset without an SD, and then unplug the cam, prior to inserting the SD for Flash. can’t be achieved, the camera has frozen red sold light - it doesn’t do anything
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When you get the purple light, let go of the setup button. purple light goes on only with SD card and the mentioned file inside, however, the purple light goes on fr 10 sec then turns back to solid red without any action
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Always format the card and copy the .bin to the root prior to every flash. The cam will write files to the SD during startup. I have formatted the SD card with FAT32 and copied the bin file in the root of the SD card
Is the cam under 1 year old and still under Warranty? Have you contacted Customer Support?
I bought it one year ago from Amazon
How to contact the support?
Wyze warranties their cams for 12 months.
(206) 339-9646 or (581) 500-1166 (Canada)
This must be a common problem with the Cam Pan v2. I have the exact same issues with this thing and cannot get it back working. Started acting up over a month or so ago and would go offline every once in awhile. I would power cycle it and it would be good for awhile and them go offline. Finally it just went fully offline and everything the power.ah91 posted I have tried and nothing works. The camera was bought in June 2022 and I would expect these things to last a little longer.
