Cam Pan shows nothing but colored noise

Have had the Cam Pan for a year and a half. Worked fine until recently it started showing nothing but pixelated colored video noise. Tried rebooting as per WYZE advice. Did it dozens of times. Then they said to delete cam and reinstall. Did so (At lease 110 times) but it wouldn’t read the barcode, finally it read the barcode but still is just colored digital noise. I have a pic of the noise but don’t know how to upload it here

Welcome to the Wyze community @dave12!
You should try flashing the firmware on the camera.
How to flash the firmware on your camera

You can upload a photo by clicking the upload button and selecting the photo.


Thanks, Just did


I would suggest trying a factory reset and manually reflashing your firmware:
Factory Reset

How to Find Webcam Firmware

Flashing Firmware
If that doesn’t help you could open a ticket with
Wyze Support.
Live support is also available: +1-206-339-9646 Monday - Friday 5 am - 6 pm PT Saturday 8 am - 4 pm PT.
You may have a bad cam and if still under warranty be able to get a replacement. Detail the steps you have taken already if you contact them.