Volume is faint, Half that of my v2’s

I installed the beta app and only see v4.10.6.224 available (not 4.10.6.232). Version 4.10.6.224 does not appear to fix the audio problem.

It was supposed to be fixed with FW v4.10.6.230 and higher. Sorry, I realized I’m on an alpha app and that’s why I see a higher version. Hopefully, it will get to beta release soon.

Any update when that release will become available? Thanks

4.x.6.232 is available to all beta users now.

I’ve installed the 4.10.6.232 firmware a few days ago on our two Wyse Cam Pans. It appears to be working fine and definitely increases the volume of audio to the point where you can hear people speaking and have a chance of understanding what they are saying. Thanks for the fix!

Hello, I also applied the new beta firmware on my Cam Pan, And indeed I hear much better the voices from the people in the room where the cam is located. But they do not seem to hear me well when speaking to them via the app. Have you checked this?

I can hear clearly when talking through the app to the camera. I have Android on Beta 2.17.6 with FW 4.10.6.232. You might have to submit a log if you’re having that issue because that might be different.

I purchased a new Pan Cam and could test it this week-end with the beta version and release 4.10.6.232. Seems to work ok, in both directions. So I probably have a hardware problem on the previous one. Thanks for solving the issue.

I’m glad it works now! Sorry about the hardware problem.

Cam pan , Firmware , 4.10.3.40 Low audio volume

Cameras

cheaplikeafox February 4, 2021, 11:22pm 416

Are you able to revert back to 4.10.6.232 to see if the volume is ok with that version? I have not tried out .237 so I don’t know if it regressed. If .237 messed up the volume again then you should report it. You can post here on the beta thread to see if other users have experienced the volume issue with .237

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Cam pan , Firmware , 4.10.3.40 Low audio volume

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