@jose.ortega
This is mostly a user to user community, however there are two threads concerning the WCO that WYZE is actively in helping users troubleshoot, I have linked both threads below.
Some basic knowledge about battery life -
In order to achieve the optimal battery life, the camera needs to be very energy efficient, meaning it needs to sleep when not doing intended work.
Live streaming, recording motion video, time-lapse, scheduled recording all requires camera to be awake. Awake = more battery consumption.
Charge it to full with supplied cable and base station. If you want to use your own charger, make sure both the adapter and cable is able to supply power greater than…
We’ve seen many users are having issues with motion trigger and event videos on the WCO. We made a quick tutorial video that can help with quick troubleshooting. Click here to watch -
If the video does not play, copy and paste this URL to your browser “20200814_154142 (1) ”
A few things to also note that was not included in the video -
In the video, we did not dial the PIR distance to “FAR”. You can dial it to “FAR” to test.
If you mount the camera under the ceiling, you can choose…
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