Cam 3 living room not detecting pets or delivered packages

Not detecting pets or delivered packages?

Hey, just to clarify, you do have cam plus or cam plus pro, and you have the license assigned to the cam? Do they show up in the events tab? Do you have the settings in Event Recording and Notifications correct?

Cam plus
Yes
Yes
Yes
Yes

Thanks

Do the events in the events tab have the correct tag? Do they have package or pet or person or whatever? Or just motion