Brand new V3 (not pro). Can't add Cam Plus Lite

Cameras
1

I have a brand new V3 (not pro). The 2 week Cam Plus trial ended today. I have two other cameras on Cam Plus (annual) and 3 others on Cam Plus Lite (one of which is in fact a V3). I want to add Cam Plus Lite to my new V3 (just like my other one). It is NOT showing up in my “add camera” list. Just another camera I have (Pan V2) that I don’t need Cam Plus lite on.

What am I doing wrong?

I have a brand new V3 (not pro). The 2 week Cam Plus trial ended today. I have two other cameras on Cam Plus (annual fee) and 3 others on Cam Plus Lite. I want to add Cam Plus Lite to my new V3. It is NOT showing up in my “add camera” list. Just another camera I have that I don’t need Cam Plus lite on.

2

Have you tried resetting the v3, clearing the App cache and rebooting the device with App? Then see if you can add it to CPL.

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3

You will have to release the cam from the expired cam plus license before you can assign it to cam plus lite. Click the cams name on the cam plus tab and set it to unassigned.

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4

How do I clear the app cache?

5

The new V3 does not show up as attached to any service. Thoughts?

6

In the App click on Account then App Settings. You should be able to clear the App Cache.

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7

Thank you StevenA. That did it! Much appreciated.

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