AWS Outage Impacting Multiple Wyze Services - 12/15/21

B.S.

It is entirely their fault.

Manufacturers of real security equipment make it stand-alone, answerable only to the owner, not some web service (except optionally).

And to farm out that (necessary in their case) service to a third party, even AWS, is even more irresponsible.

I am a developer who worked with AWS for years. I would never put a “secure” or mission-critical application on their servers.

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My Christmas lights (on Wyze plugs) won’t come on. And it’s too cold to go outside and plug the lights in to the outlets directly. Bah humbug!!!

I don’t understand why my this outage is affecting Wyze Plugs. I have some Leviton Plugs and Smart Switches and when their servers, my internet service, or my WiFi is down, they continue running the schedules I have set.

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Return of service estimated some time next year, the only Cloud services engineer is out of town on vacation.
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Just kidding (or am I)… :crazy_face::rofl::crazy_face::rofl::crazy_face::rofl::crazy_face::rofl:

Wyze bulbs have been down all day. I can manually switch the power off and on in one room and they will manually turn on. But cant make adjustments in app to them at all. Cant connect. Just has the no cloud symbol. Another room the manual power off and on doesnt work at all for the bulbs. Also has the no cloud symbol in app for those.
This is getting annoying as this happened last week to when AWS services went down.

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You bought the Wyze Grinch.

I have 4 camera v2, 2 out of the 4 showing offline. The 2 keep changing between the 4. Rebooted cameras and wifi. Gotta love high tech cloud service

Lots of NEW first time posters joining the party!
Welcome all!

Thanks. Been contemplating a Wyze thermostat, but it sounds like it follows the same protocols as the other products. I really like Wyze but we should be able to control devices within our local network. I can live without cameras and lights functioning properly but not my heat and ac!

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Boeing’s Starliner spacecraft is designed to function in a sub zero vacuum while encountering 20g’s of force. It failed because of the Florida humidity. Things happen.

Not that I disagree with a word of what you said. Please know that many to most fortune-100 companies in the USA are moving operations to hosted cloud solutions and ridding themselves of on-prem datacenters. With that said, there are different SLAs at play with those services.

All my Wyze plugs are offline. Meanwhile my Kasa plugs and bulbs are working just fine.

Not a good look.

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This seems like a good distinction - mission critical devices versus keep-an-eye-on-things or amusement-only ones.

When Wyze made the leap into fully embracing SECURITY proper, they made a BIG leap.

That sounds like my “team”.

The schedules are stored on the Wyze/AWS servers, not the plugs and switches.

There is a beta firmware for the current generation of plugs which allows SOME schedules to be stored on the plugs themselves, but that’s not the same as the schedules configured in RULES.

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This is frustrating for me as well. All of my lights are on (6 of them) and the only way to turn them off right now is cycle the power, Having light bulbs route thru a remote server to use them is moronic. I did not know Wyze worked like that. I will be getting another brand as soon as I can.

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Really, Wyze can’t send an outage email to it’s customers?!

It sure has no problem sending me 52 CamPlus Unlimited emails every week!

Great to note here in the forums not to reset your devices after I’ve spent an hour troubleshooting my home network and multiple Wyze plugs.

It’s the little things, really.

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That doesn’t make sense, it’s not like the devices stream the update files from AWS while flashing. They download, then apply. AWS going down in the middle of an update wouldn’t impact anything other than the device being unable to contact Wyze servers after the update.

Security & Wyze not a chance :exclamation:

They will never attain an UL security listing for their Home Monitoring System, none of their products are for security, read their Terms of Service :rofl:

Versus reading the box, you mean? :slight_smile:

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