Arm and disarm

New update will not allow sensors to be added to the home and away monitoring fuction on the app. Extremely frustrating since I have all exterior doors covered in sensors.

Welcome @patrickd1

Couple of questions first:

  • Is this using HMS?
  • What version of the App are you using?

If you are using HMS, you would add the additional setting by tapping on the Monitoring Tab, Scroll to the bottom and select Home Monitoring Settings then select Home and Away.

Toggle which mode you want to set and the select Edit Sensor List. This will show you the ones you have selected. Toggle the additional one you would like and then tap on save. Do the same for the other mode.

I just tested on mine and it seems to work as expected.

If this does not work, try Clearing the Cache by going to Account (bottom right on home screen), go to app settigs, then clear cache.

I would then log out of the app (Make sure you know your password and 2FA), restart the device, then Logon and try again.

2 Likes

I figured it out. Thank you for your help

3 Likes