App in need of serious redesign - Yes or No?

[Big_monkey]

Critique my dear watson

[angus.black]

All camera name fonts could be 40% bigger, 100% would be fine with me but could get a bit goofy looking.
The camera name fonts are incondistant between the Home, Events and Device Filter screens.

[AustinByr]

Would you mind posting a screenshot so I can make sure we’re fixing the right ones?

[AustinByr]

You got it

[masterep]

Sorry, @Carlo, I’m not from the Boomer generation, i have been raised, trained, mentor and some of my closest friends are from that group.

By listening and learning from them I have been able to accelerate my life, I appreciate that generation and will always protect that generation.

Again, never assume.

Because if you read these postings, by placing the needs of others before yourself, you will understand their needs and their view points.

I have learned a great deal about how a revised application, if I was the software architect, could greatly expanded and hugely increase the usefulness of the user interface to broadly expand the spectrum of backgrounds to increase the user satisfaction and increase sales.

[angus.black]

I believe he is referring to these icons. If not, I am.

They are very difficult to see on a light background. Maybe inverted colors?

[peepeep]

@AustinByr

I will personally make it my priority that they are fixed.

Can’t find an emoji of “credibility being birthed”… use your imagination.

[Carlo]

Now everything makes sense.

[The_Tango]

@AustinByr

However, the 2021 3.0 app will also be something to look forward to, as it would be rebuilt from the ground-up and likely focus on a much different experience.

I seriously doubt the 2021 3.0 app will surface. Wish the best of luck to you and Wyze but your track record is one of a lot of talk & very little results. Playing around with the Wyze products has been a mix of fun and frustration, but I have gotten bored with it all. I am replacing my dying Wyze products with other brands.

Wyze will always have the “What do you expect for $20” followers that take any negative comment as a personal insult.

[peepeep]

We joined around the same time, around a year and a half ago. What’s your total stable of Wyze devices in that time?

I started with three cameras and tested them intensively for a few months. When Wyze told me they weren’t security cams, they were for “keeping an eye on things,” I took them at their word and lowered my expectations. That has served me well.

Here’s an esteemed boomer’s take on their current stance:

Wyze steps up its budget-focused home security game with Noonlight partnership

It makes perfect sense, Wyze like any company is seeking ways to monetize its product line. Legally they maintain the necessary fiction that their products should not be used for security. This protects them from liabilities in case some suffers a loss while using their products as a security device. But they are certainly blurring that line now. I would guess that this particular move will make it relatively easy for a good attorney to take them to task over an obviously mixed message. It will…

They have improved the app slowly, steadily over the last year, and since I have nothing crucial committed to them, that pace has been acceptable. If you’re a lover of history, search the forum for “intuitive” and see what pops up.

[angus.black]

Fonts don’t need to be heavy (bold).
The fonts within each tab should be consistant, Home, Events and Account. I don’t use the other two but I suppose they should be consistant also.

[rbruceporter]

Here you go.

[jdnobil]

@masterep, your posts are a chore to dig through.

I was talking to all the non-Wyze related banter which clogs my mailbox.

That is not the purpose of this forum, period.

30 messages back and forth that do nothing to help Wyze “understand their users” is just an annoyance.

Marketing 101? “Deliver your message in the most effective manner.”

[Loki]

Some posts were edited or removed that did not follow the Community Guidelines. Please flag posts that violate the guidelines so the moderators can respond appropriately.

Key points from the guidelines to keep in mind:

• Remember to criticize ideas, not people
• Please avoid name-calling
• Don’t divert a topic by changing it midstream
• Keep posts relevant to Wyze

[peepeep]

To be fair…

I don’t know what else they can do. They’re owning it (the faults of the current app) and pledging to improve it as rapidly as possible. @AustinByr and his team of designers are, I think, part of what @Frederik promised six months ago.

@Frederik

So what are we doing? First, we realize that the original team was stretched beyond limit. So we more than triple the number of designers that are working on creating your Wyze experience. We also are rethinking the app from the bottom up. We started 6 months ago but hit an impasse. So we double down and are hard at work in creating the next version of it and we are starting to get some pretty interesting lessons.

So that’s follow-through.

As a company, they will project their business path as they see fit to achieve profit, growth and development. They will pivot to address unexpected challenges as nimbly as they can.

@rbruceporter

There is no way for any company to please all of the people all of the time. So you just have to get used to the idea that even though you are doing your best you are going to disappoint some no matter what.

I remember when I first really understood that it was actually cathartic. It enabled me to go forward without feeling bad that the whole world was not happy about something I did.

So while I empathize I no longer agonize!

 
Here are two things that improved substantially app-wise in my time here, probably the two that most affected my use of the software and cameras:

• Indexing of the 12-sec Event to the corresponding SD card Playback Event (or position in Continuous Record) effecting one-tap direct access to expanded video content for study.

Shortcut on the alerts/events playback for live view and recorded playback

Shortcut on the alerts playback screen for live view and recorded playback (if an SD card is present). It would be nice to be able to quickly go from viewing an alert notification to the live stream and/or full local recording. MOD NOTE: This feature has been added in the version 2.6.x app release. Look for these icons at the bottom of each event video playback screen: [image]

• Adapting the app (by hook or crook) to retain Hardware Acceleration capability so that older and/or less-robust phones were not excluded from the app upgrade path.

Why was Android hardware decoding removed?

I am writing to ask why Android hardware decoding was removed? Was it intentional? If so, I will be returning my 12 cameras which are now for all practical purposes unusable. Don’t think I will pay extra for that. I won’t. Put it back WYZE.

So there’s that. Much appreciated.

---

And for perspective, here’s the Wishlist/Roadmap/Launched features list:

https://forums.wyze.com/tags/c/roadmap/37/launched

Looks like they’ve been hard at it, but you can decide for yourself. I’m not in the software biz.

[rbruceporter]

Nicely thought out, and well presented!

[angus.black]

Your post showed up in my mailbox.

[AustinByr]

Got it. Will get it fixed. Thanks Robert!

[Carlo]

party pooper

[Big_monkey]

People like consistency and it’s doubly important in a new product