I don’t think there is a research department. The research would be up to the team that would be over the wishlist item. It could be delegated to the PM (Product Manager) or any other number of people on their team, and quite possibly have some input and decision-making by people above them based on limit resources and priorities. Some things that were originally planned earlier got delayed and pushed back due to limited resources. Wyze is in the middle of hiring more software engineers…and they discussed it in an AMA a few months ago:
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