Android app not working today

Wyze App
1

This afternoon I could not see my automations. I also could not turn on cameras that I had off but wanted to turn on.

It is now evening and the whole app is not working. I checked the status and there’s nothing since July. When I open the app now it just says “oops something went wrong”.

2

I’ve seen something similar from others sometimes. There is no outage being reported anywhere including downdetector, so try the following as it almost always resolves this for others seeing the same thing:

  • Clear the app cache (in the app go to the Account Tab → App Settings → Go down to where it says “Cache File Size” and select “Clear” on the right side)
  • Restart your phone.
  • Restart your router (and modem)
  • Now try it again with everything pulling fresh and no potential memory leaks, etc.

If it’s still not working after that, please post again, but I’m fairly confident that will resolve the issue.

3 Likes
3

Clearing the cache and restarting the phone fixed it.
Thanks

4 Likes
4

Great news, not often heard around here.

1 Like