If you read the earlier comments from Wyze, it’s not a question of language, rather limitations due to Wyze only having US servers & the response times demanded by amazon.
It’s anyway clear, from a sales & support point of view, Wyze is currently only focused on the US market.
Until they launch fully in Canada, I don’t think there’s any chance we’ll have any official sales or support in Europe.
@jezmck @GabboCH is correct unfortunately. We did apply to do this and were told we would need to reduce latency which would require infrastructure changes that we cannot do currently.
@WyzeJasonJ do you have any news about Wyze expansion into other regions?
It was mentioned during the company videos after the recent financial investment but without any real substance.
Is it something on the roadmap for the future?
I guess the current supply issues mean it probably doesn’t make sense to open up sales to Europe at the moment if you can’t supply anything but once that is resolved perhaps.
I used to buy my wyze products from Amazon.com and ship them to Europe but this route has now been blocked.
@GabboCH
I do not have much to share, but I do know it is on the roadmap for the future. I will be sure to post an update in the topic below when I do learn more.
Well Wyze sell and ship directly to Australia now from their global store, so all this nonsense from Wyze about not selling outside the USA are lies. It’s about time this company put it’s big boy pants on and joined the rest of the world in offering Amazon support for it’s products EVERYWHERE it sells - i.e. in Australia.
How long has the global site been available?
It’s interesting the Wyze are selling in Japan, Australia, Malaysia and Singapore before even Canada can be selected as an option from the normal store.
I’ve just been able to purchase Wyze Cam v3 through the amazon.com website & ship to the UK!
Finally, been waiting to replace my outdoor cams with the starlight sensor to see the improvement.
Hmm… they have restored the ability to buy in the UK slightly too late for me.
I needed to buy some cameras for another property, and as I couldn’t buy Wyze in the UK anymore I ordered a Ring camera on prime day to test. It was only £40, so about the same as the Wyze Cam v3 once shipping, potential tax, etc is taken into account. I’ll probably end up using Ring for this new place now, if the software is good enough.
When is Wyze going to integrate with Alexa UK? I’m interested in the hard wired doorbell, but would be great if it could also alert Alexa UK devices such as Echo.
I would say not for a long time.
Still no official word on bringing Wyze to Europe.
I’m not even sure if they fully work in Canada yet…?
The only working method is to create an amazon US account and assign this to your Echo but it has several side effects like losing amazon content and availability of other skills/apps.
Please add Alexa skill support for non-US Alexa accounts, such as Germany.
Currently, the Alexa Wyze skill only works with a US and Canadian Alexa accounts.
Don’t forget to vote at the top of the thread.
I think it’s unlikely to happen soon.
You can always try the US Amazon account trick but this can prevent other apps/skills from working
I bought the new Wyze Can OG from the US to use it in my India home. Sadly Alexa doesnt support it in India. Please add Alexa support for Wyze in India. Really need it.
[Mod Note]:Your post was merged to this #wishlist request for better visibility since it involves a service enhancement by Wyze. Please remember to scroll up to the top and click the VOTE button.
Wyze, I love your products, but I’m really disappointed that there’s no Amazon Alexa skill available for UK users. It’s frustrating not being able to integrate my Wyze devices with Alexa like I can with other brands. Adding a UK-specific Alexa skill would make a huge difference, allowing us to fully control and automate our Wyze devices through voice commands and smart home routines. Please consider making this available so UK customers can get the most out of your products!
Wyze Skill is not available in India, but the products are being sold as Alexa Enabled.
This is misleading and needs a simple fix by the Wyze development team to enable the Alexa skill distribution in India.
[Mod Note]:Your topic was merged to this Wishlist request for better visibility and consistency in grouping similar requests. Please remember to scroll up to the top and click the VOTE button to show your support.
Am in Canada and use wyze cams here and also at my parents home in India. My India wyze cams have suddenly stopped connecting to alexa mobile app. And any amount of restart/re-installing etc doesn’t help. After seeing this thread, looks like this a long standing problem for folks outside US/Canada who are using/want to use wyze cams with alexa/echo devices. From my experience when things were working , there was no issue for me to access wyze cam footage from India in Canada - no lag whatsoever and I have cam plus on 3 cams in India (one of the replies from wyze support mentioned this as reason why they are not providing wyze skills outside US/Can). Please make wyze skill available in all regions.