Added a refurbished outdoor v2 wireless to Cam plus and it only records 0 s (zero second) motions, so basically just a photo. I’ve spoken to help chat and email support, tried everything they suggested:
Log out of app
Add it back
Nothing changes-log says it won’t upload video to the cloud. I have sent in several logs.
I have full bars on camera device and app devices. I’ve used WiFi and cell network, no change. Even right next to base station it doesn’t work.
About a year ago I added an indoor wireless to Cam plus and had the same thing happen, it would record a sound video but only log a photo in the event.
Back then, After much back and forth for weeks with Wyze that camera suddenly started working - someone on the Wyze side did something I think to accept the newly added camera.
I can’t seem to get anyone to think of anything new in support so trying this forum… Any ideas? Thank you