4.10.6.156 upgrade fails on Cam Pan

I just got a notification to upgrade the software on my Cam. I’ve tried three times, and I keep getting a message that the upgrade fails. Any suggestions?

  • How far away are the cameras from your router?
  • Is your phone/tablet on the same WiFi network?
    try:
    power cycling

https://support.wyzecam.com/hc/en-us/search/click?data=BAh7CjoHaWRsKwjYDIfTUwA6CXR5cGVJIgxhcnRpY2xlBjoGRVQ6CHVybEkiXmh0dHBzOi8vc3VwcG9ydC53eXplY2FtLmNvbS9oYy9lbi11cy9hcnRpY2xlcy8zNjAwMzExMjg3OTItSG93LXRvLXBvd2VyLWN5Y2xlLXRoZS1jYW1lcmEtBjsHVDoOc2VhcmNoX2lkSSIpMjJjNzIzYWYtYTFjMi00ZDIzLTk5ZDAtZDgyYzY4MzRkZTE5BjsHRjoJcmFua2kG--3536557dab3dab413f0ec6c1004ea75035de87a4

manually flashing firmware.

https://support.wyzecam.com/hc/en-us/search/click?data=BAh7CjoHaWRsKwg3k4zTUwA6CXR5cGVJIgxhcnRpY2xlBjoGRVQ6CHVybEkiXmh0dHBzOi8vc3VwcG9ydC53eXplY2FtLmNvbS9oYy9lbi11cy9hcnRpY2xlcy8zNjAwMzE0OTA4NzEtSG93LXRvLWZsYXNoLWZpcm13YXJlLW1hbnVhbGx5BjsHVDoOc2VhcmNoX2lkSSIpNjBlMTg2NmMtYjJiZi00YWE2LWEwNDgtYzE4ZTE1MWViZjVkBjsHRjoJcmFua2kH--054695bfdacfbabe70e6d278187d7fbebc9fb215

Thanks for the quick response. I power cycled the camera, and force stopped the app. Restarted both and the update was successful. Thanks again!

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Glad it worked out for you!:slightly_smiling_face:

1 Like

Don’t feel lonely!

Check out the number of complaints on Facebook.
My Pan Cam has been operating perfectly. I think I’ll skip the update for now.
Screenshot_2020-07-30_100227

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It only took me an hour to get my cam pan to upgrade to FW 4.10.6.156. It failed multiple times before I succeeded. I thought about running over it with my truck a few times. :grin:

4 Likes

Mines is failing multiple times too, even after unplugging for 10 secs. I updated the software to the latest from the App Store, the cams rotated, firmware update failed again :rage: