Yeah, support finally admitted they have an issue and it looks like for me they fixed the problem because all of my devices have come back online now.
They did give me troubleshooting steps to flash firmware but luckily I didn’t have to go through that before they fixed it.
Here it is in case any of you need it:
“I want to assure you that your report is valuable to us, and we have already received similar reports from other customers. Rest assured, we’ve escalated this matter to our Engineering team for further investigation.
In the meantime, I’d like to suggest a troubleshooting step that may help improve the connectivity of your Wyze Cam v2: flashing the firmware. Here’s how you can do it:
Flash Firmware for Wyze Cam v2 & Wyze Cam Pan
1 Wyze Cam v2 and Pan firmware files can be found on the Release Notes (https://support.wyzecam.com/hc/en-us/articles/360024852172) page.
2 Download a specific version of firmware, For Windows 10: Right-click on the folder and select extract all. For Mac: Just drag and drop the folder, put it on the root directory of your microSD card. For both Mac and Windows, rename the file to demo.bin.
3 Power off your camera and insert your microSD card.
4 Hold the setup button, plug in your USB cable, keep holding the setup button for 3-6 seconds until the light is solid blue, then release the button.
• Note: The "Solid Blue" in this case is not the same as the one normally seen on the camera. Instead, both the blue and yellow LEDs will be on at once, making it appear to be a lighter blue.
5 Wait for 3-4 minutes. The camera will reboot and change light status during this time.
6 Once this is done, your camera should be functioning with the original setup. No need to re-setup your camera!
Once you’ve flashed the firmware, please monitor your camera’s connectivity and let us know if you notice any improvements or if the issue persists.
If you have any questions or need further assistance, don’t hesitate to reach out to us.
Thanks for being part of Wyze!”