I just bought three v3 cameras and 'm trying to set up the second camera. Setup gets all the way through the qr code scan but then wont connect to wifi and gives error to reboot router … but the router, my computers wifi and other camera one are working fine.
i bought three v3 cameras 2 days ago and just received them and purchase 3 cam+ camera licenses for the upgrade.
cam 1 installed and worked fine. neither cams 2 or 3 will connect to wifi. setup successful all way to qr code scan and password but then times out trying to connect to wifi … error msg is wont connect, reboot router or retype password. i did all that many times, still the same.
i called wyse tech support for about 45 mins. we rebooted router, did a camera reboot, went through setup procedures about 7 times and each time cams 2 and 3 both fail to connect after qr code/password part of set up. same error msg … reboot router or retype password.
tech guy thinks theres something wrong with cams 2 and 3. so i replaced working cam 1 with cam 2 and cam 2 wont work in cam 1 place, same problem.
after 45 mins tech says hes sending 2 v3 replacements.
then i put cam 1 back where it was and now it wont go online either. i have 3 computers and 2 phones working ok on wifi so i know its not my wifi or router.
i got about 6 hours into trying to get these cameras to work.
You may have an issue with 2.4 vs 5ghz networks. If you router has the same ssid for both, the cameras may be having issues connecting to the correct frequency on the router. Try disabling the 5ghz radio, if you can, and then try to add the cameras.
i bought three v3 cameras and received them 3 days ago. i only got cam 1 working. cam 2 and 3 in another room wouldnt connect to wifi. i swapped cam 1 and put cam 2 there to test it there. cam 2 didnt connect to wifi. then when i put cam 1 back and it wouldnt connect to wifi again either.
i was on the phone with tech support for 45 mins and he said he thought it was the cameras and was sending replacements but it didnt make any sense to me.
i think its a technical / software thing. i had about 10 hours trying to figure it out and i was going to have to wait a week for the replacement cameras so i put in for a return/refund and the 3 cameras got mailed back today.
i bought three v3 cams. cam 1 connected to wifi fine. cams 2 and 3 wouldnt connect to wifi. plugged in cam 2 to where cam 1 was and it didnt wouldnt connect to wifi. put cam 1 back and it wouldnt connect to wifi again either.
had 10 hours on this. spent 45 mins on the phone with wyze tech support. he was replacing 1 cam but didnt make sense to me what that was going to accomplish so i decided to return them for refund.
Newshound Forum Maven
router is a linksys. i dont use a password on it
I’m pretty sure you can’t connect a Wyze camera to a network that doesn’t have a password. Haven’t heard of anyone trying this for ages.
This might just be me, but what I usually do with multiple cameras, I set them up on my desk in my office two feet away from the router. This procedure ensures that the cameras work. Once I take them out of the office and mount them to their intended location, if the cameras fail to connect, I know it is my network.