Did all V2 and Pan cam updates through the Account Tab → Firmware update section.
1 V2 (out of many) failed the update (many others were successful on the first attempt), and my only Pan cam failed the update on the first attempt too.
My Pan cam has been known to have some problems recently (acting powered off). I went to check it from the home screen and it was showing offline. I physically checked the device and the status light was off. I power cycled the camera, and verified it was back online. I then restarted the update and it was successful. Just in case it is needed, here is log number 708787
The V2 that failed, I told it to try again through the Account Tab → Firmware Update area. It kept saying it was still in progress for 30+ minutes so I went to the home page and checked and it said the device was offline. I waited several more minutes, and it still stayed offline. I then power cycled the cam and when it came back online, it said it was on the new firmware, so I guess the update was successful, it just wouldn’t finish booting back up. In case it is wanted, Log number 706785
Installed the new Android RC (it showed up as available surprisingly fast this time):
V3’s on Firmware 126.96.36.1994 still won’t give any sound to the phone while livestreaming (this might be a firmware issue though?)
I just toggled on all app notifications in the account tab [again] 1-2 days before this update, but they are toggled back off again as soon as I updated…this has been a perpetual issue for YEARS though…probably needs to be a #fix-it-friday report since it’s gone on for over 2 years and is never fixed.
I will check and pay attention to the other “What’s new items” and see if I have anything to report.
Sorry for the trouble. Does the new V2 firmware have pixelation issue? Is it happened on live stream, event, or playback? Please provide us some detail or screen recording, and we will investigate that. Thank you.
I keep doing the same thing (submitting logs & posting video samples)…and keep getting the same response (submit a log & post a video sample). Literally crazy to expect that doing it again would have a different outcome.
What pixelation? Or maybe a better question is what are YOU expecting from a cheap fairly low res. camera? I have 4K cameras (not Wyze obviously) - I have ZERO expectation that any Wyze camera is going to look anywhere near as good as my 4K cameras.
I personally have NOT noticed any particular degradation in any of my 36 Wyze cameras…
This happened after a recent firmware update. Two updates ago, I think.
Never said I was expecting more than what they are. Just not expecting this. This WAS caused by a firmware update. YOU’RE not seeing it….oh, well. THAT has nothing to do with me, and the others experiencing this issue.
Also,…thank you. I feel more intelligent after reading your comment.
It’s a known issue. It happens on some of my cams now too, when it didn’t before. I can make it happen intentionally with fast movement. Cams I have on older firmware don’t do it, and other devices don’t do it. It’s not consistent either, sometimes there is no pixelation like that. I have a fairly high end consumer router and 1gbps bandwidth that has performed flawlessly for over a year until a firmware update a while back affected some of the cams to have some pixelation issues. It seems like it depends which batch of cams though…the ones with a MAC starting with D0:3F:27 seem to do it, while some of the others don’t. There was definitely a firmware update that is affecting it. It hasn’t bothered me too much TBH, so I haven’t been complaining or anything (and it’s usually not as dramatic as that video example), but I can definitely confirm that there was a recognizable change after one of the firmware updates a while ago. I am as certain as I can be that it is not WiFi related though. Also has the problem on the SD card, which has nothing to do with WiFi.
It’s all good, WyzeBaohua says they have it resolved in the next firmware update, so I’ll look forward to that.