I have had a plus membership for over 2 years and I still can’t get longer than 12 sec. all web site suggestions don’t help. What next?
What cam? On the app home page go to the bottom right and tap account, then services, then cam plus and see if there is a cam plus license there and assign it to your camera.
Welcome to the forums! Camplus just turned one year old. Over two years? Please provide as much info including screen shots of your different settings pages about camplus as you can. What camera are you using? And it’s firmware version number, and your app version number?