Wyze Watch 47c out of stock

Lifestyle
9

Yeah, given the fixes listed in the Release Notes, I’d also want to get the Watch on the 0.12.49 firmware. It’s mostly pretty stable, though occasionally I still see the spontaneous reboots (one happened yesterday while I was sitting at my desk).

You haven’t mentioned which Wyze app version you’re using, and I wonder if that’s at least part of the issue. My Watch is tied to my main phone, which is still running Wyze app version 2.50.9.512, but my Watch has also been updated to the latest firmware version for several years, so I haven’t tried installing an update (which would be pointless for me now). :man_shrugging:

In your situation, I think I’d probably submit a log and open a ticket. If you have another mobile device running an older version of the Wyze app, then you could try pairing the Watch to that phone/tablet and attempting the firmware update from there (and then re-pair the Watch to your main device afterward). If the app is closing on you (crashing?), then I’d probably try to do a profile data refresh, too. This is how I would get a clean copy of my account profile/settings on Android:

  1. Clear the in-app cache: From the Wyze app’s home screen, navigate to :bust_in_silhouette: Account ➜ App Settings ➜ Cache File Size ➜ Clear.
  2. Navigate back one screen to Account and tap Log Out at the bottom.
  3. Swipe the Wyze app out of the running Android apps.
  4. Long-press on the Wyze app’s launcher icon (on the phone’s home screen or wherever you tap to initially open the app) and then tap App info in the pop-up menu.
  5. Tap Force stop on the App info screen (may need to tap OK to confirm) and then tap Storage & cache.
  6. Tap Clear cache and Clear storage on the Storage screen.
  7. Back up one screen (back to App info) and then tap Open and proceed to log back into your Wyze account/app. (Optionally reboot the phone at this step for good measure and then launch the Wyze app after the fresh boot instead of relaunching it immediately from this screen.)

In your case, I’d probably go ahead and reboot the phone in that last step, especially if the Wyze app has been crashing and you haven’t rebooted in a while.

That’s a good plan, too! :+1: