I recently bought 2 camera with 6 months free cloud storage from Costco. How do I enable cloud storage? All I see is, it is asking me to sign-ip cam plus monthly or early or 31days trial. Do I have to return this ? I bought this mainly for the free cloud storage.
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Welcome to the forum, @vsathyan.
Go here and cut-paste the text of your original post into the Wyze bot prompt:
https://support.wyze.com/hc/en-us
Iād be curious to see the response as I have a couple new-in-box cam v3s with Cam Plus bonus I havenāt activated yet. 
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useless bot. It created a ticket yesterday and no one contacted. Today the bot just stuck.
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Yeesh.
Welcome to the Forum, @vsathyan! 
If the Help Centerās chat bot actually created a ticket (the process seems to have changed recently), then you shouldāve at least received an initial e-mail message from the Wyze-E bot. Thatās been my experience over the past year, anyway.
I donāt know anything about the special deal with Costco, but Iād expect a human āWyze Wizardā to be able to answer the questions for you.
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Wyze should aim to make sales-suggested discounts and bonus services as solid, clear and straightforward to redeem as Wyze Cash Credit was for me here:
Proves they can do it.
To fail to do so reverses the enthusiasm of having snagged a good deal to resentment at having to untangle some techno-phantom cyber mess. 
I had this experience with cam v2s sold with Cam Plus bonus years ago. 
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I agree that they could be more clear and direct in their communication. I see so many questions about subscription-related things, and I just donāt know the answers. I wonāt tell the Sailor Man that you got a solid answer from the robot. 
Yāknow, I was intentional about not tagging you on this. Do you have some kind of trigger for mentions of āSailor Manā in the Forum or something? 
I just wanted to see what kind of 
the FROG was dishing out. 
-up and explore that scat, Nat, thereās often a useful nugget in there.
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āgreat customer serviceā ? I am not sure. This should have been taken care out of the box. It has been 2 days with customer service and no action taken to enable my free cloud service. Imagine if people donāt pay attention to this and assume free 6 months service is by default comes. Why do I have to reach out to customer service in the 1st place. I never expected this from wyze.
Tried to call the customer service, again there is a bot making so much confusion and finally connecting to agent but no one showed up for an hour. Email response also stopped. I have to seriously think about wyze now.
This is 3rd day and no resolution yet.
I think @Antonius was referring directly to @peepeep, not making a comment about Wyzeās actual customer service.
I did a little poking around on Costcoās Web site and saw that the reviews are mixed on this 2-pack of Cam v4s, seemingly because of confusion about the service. At least one user reported just signing up for the trial in the app and having no problems at all.
I havenāt ever personally phoned Wyze Support, but Iāve had communication with humans when Iāve used the chat and opened e-mail tickets in the Help Center. Iām unclear about exactly how youāve attempted to contact Wyze based on your posts here.
I do see in your initial post that you mentioned the app prompting you to sign up for a Cam Plus trial, and I believe thatās essentially what the service is with this Costco deal. If you did that, then does your account show the correct renewal date (six months from whenever you activated the trial)? Iāve experienced problems like that in the past where the wrong time period was applied to a trial.
No resolution yet and customer service is not that useful. You canāt reach them via phone and it is a long wait. Email communication goes again from the begging saying do this do that. I am just puzzled with the customer service.