Performed a Factory Reset on the Sensor and removed the Battery
Deleted it from the App, if it is there
Restarted the T-Stat via the App Settings location
I waited a couple of hours (I was out of the house).
Then when I came home, I started one at a time (I have 6). Go to the T-Stat and click on the Pill Shape to get to the Remote Sensor Screen. Then put the battery in one sensor. Click the Green Plus on the App, Tap quickly the Pairing Button on the remote sensor and wait for it to connect. It could take a little time (but not too long). Name it. Also, make sure you are relatively close to the T-Stat during setup as it seemed to be faster.
Support has informed me that beyond this there is nothing more to do. I’ve submitted logs and was told to wait for the next firmware to fix the issues but wasn’t told what the issue was. They worked for 3 days then just stopped reporting in the app. Oh well.
I have a three pack. They all connected, but they do not update and when they are added to the comfort, I see a red exclamation point. I have reset all three and reconnected as well as reset t-stat…the sensors do not update at all