Title pretty much explains it. Every time I try to change the temperature at the thermostat it power cycles and I have to wait 10 seconds for it to restart and then I can change the temperature using the control knob. Works flawlessly through the app.
Maybe a loose C-wire?
Post a picture of your wiring.
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Definitely sounds like a loose wire or 2 wires that are shorting against each other when you physically touch the thermostat.
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