Wyze Thermostat 1.1.2 is releasing today! This has improvements such as adding a 15 second delay between fan and heating, adding a differential temperature feature for greater control, and improving time zone calculations.
Android App version 2.18.18, and get “Oops, we’re sorry. it looks like the update failed.” How hard is it to release an update that will actually install?
Edit: Force-closed app and re-opened. Update failed. Deleted Wyze app completely, re-installed, re-logged. Update failed. Next step would be to delete device and try again, but I’d hate to lose all my heating/cooling data, schedules, and settings if it’s a problem with the update…
Edit 2: Rebooted phone but update still failed
Edit 3: Cleared app cache and re-opened app but still failed
same issue here. Once after restarting the app, it actually started the update. Ran for 30 seconds, then went to the Oops Sorry Screen. I’m on beta software on the phone, so I have the latest application. The thermostat firmware is 1.1.1. It is trying to upgrade to a version above 1.1.2, but still having same issue. Will wait until tomorrow and see what Wyze does.
Found a fix for the failed firmware update. Go to the app and clear the cache. Then restart the app and the firmware update runs. It takes 2-3 minutes. The thermostat reboots and goes on line. The app on the phone still showed it was still updating for another few minutes and since the thermostat was working I finally killed the update on the app. Checked the firmware version on the thermostat and it upgraded and the app on the phone shows it upgraded correctly too.