The wyze skill has been working with Echo Show 5s for a couole of years. About 3 weeks ago the Echo Shows stopped working when motions were detected. I can show the camera from an Alexa routine manually or verbally from the Echp Show. I created a support ticket but it was signed off after 2 weeks. Anyone know what issue may be causing this?
Can’t say for sure. I had a similar issue with Alexa routines not working properly. They magically fixed themselves.
In the past the issue corrected itself after a weekend of issues, but this has been a couple of weeks. I get text stating a person was detected but no video or audio notifications. Today, after receiving a message on the Echo Show a person was detected I received a message on the Echo’s screen to “Open the Vacccum”. That message then times out. I also noticed I am seeing “Device is Unresponsive” messages in the Alexa app for Echo Shows. Not always the same Echo Show.
I want to make sure I understand what is happening.
- You have person detection turned on in the Alexa app for the Wyze camera? 2. And when detected, the Echo Show no longer pulls up the live image?
- Where in the Alexa app are you seeing this message Device is Unresponsive?
- What generation are your Echo Shows?
- Not a question, but I’ve seen a message several times that informs me to add a "wait x minutes’ to the last line of my routine. I encourage you to do that and see if it makes a difference?
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