Just received my wyze home monitoring starter let? Are my door (contact) sensors not compatible with the hub or the monitoring? As soon as I installed the hub my V1 door
sensors went offline.
Welcome to the Wyze community @Bluepup!
The V 1 sensors are compatible with the new sensor hub, but they can’t trigger HMS service alarms. The V1 sensors can only trigger Wyze or compatible third party automations. You may need to delete and add the sensors back to the new hub for them to work.
Gotcha. Thanks. Any idea how I can order extra V2 sensors?
They will be available for purchase soon. No date has been announced yet, but my guess is it will be after all preorders ship.
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